1. Information We Collect
When you use ReclaimHerself, we collect the following types of information:
- Account Information: Your name and email address when you create an account.
- Assessment Data: Your responses to the RECLAIM assessment, which are used to personalize your experience.
- Usage Data: Your daily action completions, journal entries, mood check-ins, and progress data.
- AI Coach Conversations: Messages you exchange with the AI wellness coach (Clair) to provide personalized support.
- Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number.
2. How We Use Your Information
We use your information to:
- Provide and personalize your RECLAIM Method experience
- Track your progress through the 7-week program
- Personalize the AI wellness coach responses based on your assessment
- Process your subscription payments
- Send you important account and service updates
- Improve our services and user experience
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use secure database systems and encrypted connections to protect your personal information. Your payment data is handled entirely by Stripe, a PCI-compliant payment processor.
4. AI Coach Data
Conversations with Clair, our AI wellness coach, are processed using artificial intelligence. Your assessment results are shared with the AI to provide personalized responses. Conversations are not shared with third parties and are used solely to provide you with wellness coaching support.
5. Third-Party Services
We use the following third-party services:
- Stripe: For payment processing
- AI Language Models: For the wellness coach feature
- MailerLite: For email communications (if you opt in)
6. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account and associated data
- Cancel your subscription at any time through the Stripe billing portal
- Opt out of marketing communications
7. Data Retention
We retain your data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required by law to retain it.
8. Contact Us
If you have questions about this privacy policy or your data, please contact us at the email address provided on our website.